Evaluation of criteria for assessing health websites
Discussion

We identified one study that had evaluated the quality of health websites related to asthma. The authors used the HON code as the basis for their evaluation [4]. They found that:

We identified 22 criteria sets for assessing the "reliability" or "credibility" of health websites. They contained from 8 to 37 criteria. Most criteria pertained to content validity or accessibility or website transparency or credibility, including the currency of information. None of the 22 criteria sets met all 6 of our evaluation criteria. The most telling failures were lack of testing, lack of consumer-friendliness, and failure to define criteria in operational terms (virtually precluding their use to produce reliable ratings of health websites). Only one of the criteria sets was developed for use, and none was usable, by consumers.

There are no criteria sets (assessment tools) that are readily usable by consumers to assess health websites. Moreover, there are none that are readily usable by professionals to assess reliably health websites. In the next phase of the project, the Institute intends to develop, test, and apply such a tool to produce independent ratings of health websites. The Institute welcomes participation in this process. In the meantime, consumers may want to judge the "quality" of health websites based on a few consumer-friendly criteria. The website should be easy-to-use, and it should disclose at least the following information:

The work described in this report builds on that started in 1997 when the Institute held a workshop on the quality of health information on the Internet [6].

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